AUTHENTIQ

Manage and streamline operations across multiple locations, sales channels, and employees to has improve efficiency and your bottom line.

Get In Touch With Us!

Address

  • Dhaka, Bangladesh

Phone

E-mail Address

Have a question about a product, order, delivery, authenticity, return or refund?

WE'RE HERE TO HELP!

We believe great customer service begins with listening. Whether you are looking for the right product, checking an order, reporting an issue or simply need clarification before purchasing, our team is here to assist you.

Contact Form

Need The Following Helps?

Product Information

Need more information about a product, size, variant, availability, ingredients, specifications or usage?

We're happy to help you make an informed decision.

Order Support

Need help with an existing order?

Please keep your Order Number + Customer Name + Mobile Number + Brief Description of the Issue ready so that our team can locate your order quickly.

Return & Refund

Need to request a return, replacement, exchange or refund?

Please review our Return & Refund Policy and contact customer support with your order details.

Delivery Support

Want to know the status of your delivery or facing a delivery problem?

For damaged, wrong or incomplete deliveries, photographs of the parcel and product can help us investigate the matter more efficiently.

Contact us with your order number and registered mobile number.

Authenticity Concern

Have a genuine concern regarding the originality or authenticity of a product purchased from AUTHENTIQ?

For authenticity concerns, please preserve the product, packaging, labels and batch/serial information until the matter has been reviewed.

Please contact us and provide your order details together with relevant product or packaging information.

We take authenticity concerns seriously.

Complaint or Feedback

Your experience matters to us.

Whether you have a complaint, suggestion, appreciation or recommendation, we want to hear from you.

Every genuine piece of feedback helps us improve.